SharePoint InSight is a central location that Credit One Bank customer service, fraud, collections, and other customer-facing departments at the bank can use to access their procedure manuals and new process updates.
The two other members of the team were in charge of setting up communications with the stakeholders and creating the visual graphics (e.g. s). We all collaborated on interpreting the data that we gathered from interviews to determine the new interface requirements and features needed.
USER SAVED DOCS
The logged in user can save document links in a custom list that is available to only them.